Privacy policy
Privacy policy
Relatme (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our mobile application (“App”) and website (“Site”).
By using Relatme, you agree to the terms outlined in this policy. If you do not agree, please discontinue use of the App and Site.
1. Information We Collect
We may collect the following types of information:
a. Personal Information:
• Name, email address, phone number, and profile details
• Payment information (processed securely via third-party payment providers)
• Account credentials (username, password)
b. Usage Data:
• IP address, device information, operating system, browser type
• App usage statistics and interaction patterns
• Log files and cookies
c. Location Data:
• With your consent, we may collect approximate or precise location for service matching and personalization.
d. Content & Communication:
• Messages sent within the platform
• Uploaded media (images, videos, audio)
2. How We Use Your Information
We use your data to:
1. Provide and improve our services
2. Personalize user experience and content
3. Process payments and transactions
4. Enable user-to-user communication
5. Ensure security, fraud prevention, and legal compliance
6. Send service updates, notifications, and promotional content (with consent)
3. Sharing & Disclosure of Data
We may share your data in the following cases:
• With Service Providers: Third-party vendors who help us operate Relatme (e.g., hosting, analytics, payment processing).
• For Legal Reasons: When required by law, court order, or to protect our legal rights.
• In Business Transfers: If Relatme is acquired or merged, user data may be transferred.
• With Your Consent: For any other purpose disclosed at the time of collection.
We do not sell your personal information to third parties.
4. Data Protection & Security
We implement strict technical, administrative, and physical safeguards to protect your information against unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.
5. Data Retention
We retain your personal information as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
6. Your Rights
Depending on your location (EU, UK, California, etc.), you may have the following rights:
• Access, update, or delete your data
• Object to or restrict data processing
• Withdraw consent for data collection (where applicable)
• Request data portability
• File a complaint with your local data protection authority
To exercise these rights, contact us at contact@relatme.com
7. Children’s Privacy
Relatme is not intended for children under 13 (or the age required by your country). We do not knowingly collect data from children. If we discover such data, we will delete it immediately.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
9. International Data Transfers
Your data may be stored and processed in different countries. We comply with international data transfer standards, including GDPR-approved mechanisms.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a new “Effective Date.” Continued use of Relatme means you accept the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: contact@relatme.com
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